Team Management & Capability Growth

At ChristchurchNZ I led a team of six direct reports covering web, social, data, comms and content. At Bivouac Outdoor I managed six people across design, customer service, content and dispatch, and was accountable for their time and HR. At GO Outdoors I grew the e-commerce division from three people to 13.

Beyond the day job, I coached at Extra Mile Runners for five years and was a start squad coach for British Orienteering's World Class programme, working with athletes who were already elite and still wanted to go further.

All of it taught me the same thing. People don't grow from more instruction. They grow when someone hands them real responsibility, at a pace that stretches them without breaking them.