Role Recruitment

At ChristchurchNZ I directly managed a team of six, and building that team taught me that a great CV and a great hire are two different things. Years earlier, hiring for Bivouac Outdoor's e-commerce team, I learned the same lesson from the other side, some of the best hires I made looked unremarkable on paper and turned out to have exactly the instincts the job actually needed.

The CV tells you what someone has done. It doesn't tell you how they'll behave the first time a project goes sideways, which is the moment that actually matters. I look for people who are curious enough to ask why, not just how.

I'd always rather hire someone slightly underqualified with the right instincts than someone perfectly qualified who needs to be managed at every step.